FAQs
Is there a minimum order quantity?
There is a minimum order quantity of 5 for most items. Kindly refer to individual product listing for more details.
Can I customise my own goodie bags or I can only choose from the pre-curated packs?
You can choose from our pre-curated packs or you can customise your own goodie bags!
We offer a wide collection of pre-curated goodie bags based on budget / age range / popular themes to help you save time & hassle.
However, if you prefer to customise your own packs, you can definitely do so too! Explore under 'Build Your Own Goodie Bags' tab, choose the items, type of packaging and any customisation of stickers/tags if need be! 😊
How do I customise my own goodie bags?
How to customise your own goodie bags:
1) Determine how many goodie bags you need. (eg: 20 packs)
2) Choose the items you want to have in the goodie bags from our wide range of stationeries, toy & games, art & craft items, books etc. (eg: Add to cart 20 pieces of each of the items)
3) Go to 'Packaging & Customisation' category and choose the type of packaging you would like. Decide whether you want customisation of sticker / gift tags too. (eg: Add to cart 20 quantity)
4) Choose Custom Sticker / Gift tags design & provide the information required, if you decide to have the customisation.
5) Please do not forget to indicate by when you require the goodie bags.
6) Please indicate on the ‘Order Notes’ any other information you need us to know eg; if you don't want us to tie the goodie bags, new custom design if u want a design not shown on website, number of boys/girls to pack, if required.
7) Check out your cart! We will automatically pack all the items into the packaging for you & deliver before your stated required date. 🎁
*IMPORTANT*
❗If you have purchased a different number of goodie items to packaging (eg: 10x each items, 8x packaging), we will only pack based on the number of packaging ordered.
❗If you select Paper Bags packaging, items will not be packed inside the bags as they will be easily damaged during shipping. We will ship all the items and you would need to put them inside the bags on your own.
❗To avoid us packing wrongly, please indicate on the remarks any other information you need us to know before checking out or reach out to us via Whatsapp at +65 88251600 .
Do you have a physical shop where I can see the actual products?
No, we currently only operate fully online. However, please be rest assured that we pay close attention to ensure pictures of our products displayed are as true to the actual products as possible.
How many days in advance do I need to place my order?
We have assorted delivery options to match differing timeline needs.
1) Standard Door-to-Door Courier
Orders received under Standard Door-to-Door Courier are typically processed and shipped from 3 business days onwards (excl. Sunday and public holidays)
For packaged goodie bags, they may take longer to process & deliver but we would work to deliver by your required date stated on your order.
Kindly indicate the date you need the goodie bags by so we can arrange shipment accordingly.
2) Standard Self Pick Up
Available at 541297 Sengkang for FREE. Whatsapp 88251600 for appointment. For packaged goodie bags, please allow 2-3 days for processing.
3) Urgent Orders
If you are ordering last minute and need your goodie bags urgently, self-pick up or express courier within 48 hours is available at additional charge. Please choose the correct shipping option during check out to match your needs or Whatsapp us at +65 88251600 for clarifications.
What is the shipping rate or is there any self pick up location?
We offer FREE standard door-to-door courier for all orders above $100 within Singapore. Orders below $100 has a flat shipping rate of $6.95. Due to the bulkiness & fragility of our products, we pack them in carton boxes in the best of our ability to minimise any damage. :)
Self pick up option is also available for FREE at 541297 Sengkang, with a minimum order of $35 and above.
If you are ordering last minute and need your goodie bags urgently, self-pick up or express courier within 48 hours is available at additional charge. Please choose the correct shipping option during check out to match your needs or Whatsapp us at +65 88251600 for clarifications.
What payment methods are accepted at Bash Party Store?
We accept various payment methods including Paynow, credit/debit cards and popular online payment services such as Shopee Pay and Grab Pay.
Do you accept cash on delivery?
Sorry, we do not. All orders are confirmed and will only be processed upon full payment received.
Do you offer international shipping?
We currently only ship within Singapore.
Can I place bulk orders for corporate events or parties?
Absolutely! We welcome bulk orders for corporate / school / organisation events and parties. Simply contact us at support@bashpartystore.com or WhatsApp at +65 88251600 to discuss your specific requirements.
Are you a registered supplier on Gebiz or Vendors@gov?
Yes we are! Simply contact us at support@bashpartystore.com or WhatsApp at +65 88251600 to discuss your specific requirements & place your orders.
Can I resell your products?
Yes, we welcome resellers too. Simply contact us at support@bashpartystore.com or WhatsApp at +65 88251600 for more details.
Do you do sponsorship?
We try to give back to the community whenever we can. If you need sponsorship for certain corporate occasion, simply reach out to us at support@bashpartystore.com or WhatsApp +65 88251600 to discuss.
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